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What's New:

We are currently experiencing some problems with our website. We apologise for this and hope to have everything in working order as soon as we can. Thank you.

Current News   

The new wireless light system from TowMate is now available from OzSignal. This unique system allows you to illuminate a vehicle on the second hitch quickly and easily without having to trip over wires. Click Here for details!

Road Information

When you are travelling, knowing the current road condition in advance can be a huge advantage in reaching your destination safely. You should however, still take regular breaks during travel and if more than one of you is Licenced, share the driving. Click Here for the latest road info.

 

 

Your Privacy Is Important To Us

QUEENSLAND TOWING SERVICE PTY LTD recognises that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site: http://www.prang.com.au The Site is owned & operated by QUEENSLAND TOWING SERVICE PTY LTD.

If you have questions or concerns regarding this statement, you should first contact our site coordinator at service@prang.com.au or by postal mail to:

QUEENSLAND TOWING SERVICE PTY LTD

PO BOX 1384

KENMORE QLD 4069

 

Identifying Information.

In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us offer you a service and/or assist you with technical support issues or to follow up with you. Generally, QUEENSLAND TOWING SERVICE PTY LTD requests identifying information when you:

  1. Submit any photos.

  2. Need a service or quote.

  3. Provide feedback to an online survey or tell us about an idea or suggestion.

  4. Participate in a rebate program, contest, or other promotional offer.

  5. Request a SPECIAL SERVICE

  6. Request information or files from technical support or customer service.

In these instances, QUEENSLAND TOWING SERVICE PTY LTD will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time.

What QUEENSLAND TOWING SERVICE PTY LTD Will Do With Your Information.

 If you choose to give us personal information for any of the purposes above, this information is retained by QUEENSLAND TOWING SERVICE PTY LTD and will only be used by QUEENSLAND TOWING SERVICE PTY LTD to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.

 

What Others May Do With Your Information.

QUEENSLAND TOWING SERVICE PTY LTD does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organisation for use in its marketing or solicitations. From time to time QUEENSLAND TOWING SERVICE PTY LTD may use agents or contractors who will have access to your personal information to perform services for QUEENSLAND TOWING SERVICE PTY LTD. In addition, QUEENSLAND TOWING SERVICE PTY LTD may also share aggregate information about its customers and its web site visitors to it's business partners, but no other third parties. As far as we are concerned, your information will be your information.

 

Third Party Links.

www.prang.com.au  does not provide links to other sites. Other Internet sites and services have separate privacy and data collection practices and it is not our job to make sure these parties are doing the right thing. Having said that, once you leave www.prang.com.au, QUEENSLAND TOWING SERVICE PTY LTD cannot control, and has no responsibility for, the privacy policies or data collection activities at any other site you may visit.

 

Cookies.

At times, we will use a feature on your web browser to send your computer a "cookie". We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our Sites, and to give you better, more personalized service while in our web site. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the Site will not function if you refuse cookies. These areas of our web site will have information posted about cookies, and when a cookie will be uploaded to your computer.

 

Children's Privacy Protection.

QUEENSLAND TOWING SERVICE PTY LTD is sensitive to the heightened need to protect the privacy of children. That's why we do not have any violence, nudity or pornography on this website. Any such materials that  try to be uploaded by an external source or otherwise, will be liable for prosecution.

 

Changes to this Policy.

QUEENSLAND TOWING SERVICE PTY LTD may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.

 Credit Card Security

We know customers are concerned about credit card security as are we. All credit card and/or any other kind of electronic transaction will be treated with the upmost care. Please do not send you card details via our email service, just contact us and we will call you back to arrange payment by that method. Please do not ask for Pay-Pal or Paymate as we do not use these facilities.

Contacting Us.

If you have any questions about our privacy policy and/or the practices of our web site, you can write to:

QUEENSLAND TOWING SERVICE PTY LTD

PO BOX 1384

KENMORE QLD 4069
 

 

 

 

 

 

 

 

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ADDITIONAL INFORMATION

Quick Picks

Customer Service is something we all want, like and should have. When we walk into a business, we want to be the only people that matter for the next few minutes or even longer. Customer Service is also something that needs continuing improvement and that is what we try to achieve here.

We are not satisfied until you are. If you feel you haven't got what you ordered, we will do our very best to rectify the issue. However, please know we cannot help you if you are hot headed and/or abusing us. Remember, we are here to help.

Can't decide what product you need? Neither can we because you haven't called us yet... and you should have.